Fix Xbox Game Pass Games Not Installing Error Code 0x80070490 On Xbox App/Microsoft Store

Fix Xbox Game Pass Games Not Installing Error Code 0x80070490 On Xbox App/Microsoft Store


Sure, here is a more detailed solution on how to fix Xbox Game Pass games not installing error code 0x80070490 on Xbox App/Microsoft Store:

  1. Check your internet connection. Make sure you are connected to the internet with a strong signal. You can try restarting your router or modem if you are having trouble with your internet connection.
    • You can also try running a speed test to see if your internet connection is fast enough to download games.
  2. Make sure you are signed in to your Microsoft account. You need to be signed in to your Microsoft account in order to install games from the Xbox App or Microsoft Store.
    • You can check if you are signed in by opening the Xbox App or Microsoft Store and looking at the top right corner of the window. If your account name is displayed, then you are signed in.
  3. Check for updates. Make sure your Windows operating system and the Xbox App or Microsoft Store are up to date. You can check for updates by going to Start > Settings > Windows Update.
    • If there are any updates available, install them and then try installing the game again.
  4. Repair the Xbox App or Microsoft Store. If the Xbox App or Microsoft Store is not working properly, you can try repairing it. To do this, open Settings > Apps > Apps & Features. Search for the Xbox App or Microsoft Store and select it. Click on Advanced options and then click on Repair.
    • This will scan the app for any problems and try to fix them.
  5. Reset the Xbox App or Microsoft Store. If repairing the Xbox App or Microsoft Store does not work, you can try resetting it. To do this, open Settings > Apps > Apps & Features. Search for the Xbox App or Microsoft Store and select it. Click on Advanced options and then click on Reset.
    • This will uninstall and reinstall the app, which may fix the problem.
  6. Uninstall and reinstall the Xbox App or Microsoft Store. If resetting the Xbox App or Microsoft Store does not work, you can try uninstalling and reinstalling it. To do this, open Settings > Apps > Apps & Features. Search for the Xbox App or Microsoft Store and select it. Click on Uninstall and then follow the instructions. Once the app is uninstalled, you can go to the Microsoft Store and reinstall it.
    • This is a more drastic step, but it may be necessary to fix the problem.
  7. Run the Windows Store Apps troubleshooter. If you are still having trouble, you can try running the Windows Store Apps troubleshooter. To do this, open Settings > Troubleshoot > Other troubleshooters. Scroll down and select Windows Store Apps. Click on Run the Troubleshooter and follow the instructions.
    • This troubleshooter will scan your computer for problems with Windows Store apps and try to fix them.

If you have tried all of the above steps and you are still getting the error code 0x80070490, you may need to contact Microsoft support for help.

Here are some additional tips that may help you fix the error code 0x80070490:

  • Try installing the game in a different location.
    • Sometimes, the problem can be caused by a corrupted file on your hard drive. Trying to install the game in a different location may help to fix the problem.
  • Try installing the game in offline mode.
    • If you are connected to the internet, try installing the game in offline mode. This will prevent the game from downloading any updates, which may be causing the problem.
  • Try disabling your antivirus software temporarily.
    • Sometimes, antivirus software can interfere with the installation of games. Try disabling your antivirus software temporarily and then try installing the game again.
  • Try updating your graphics driver.
    • Outdated graphics drivers can sometimes cause problems with gaming. Try updating your graphics driver and then try installing the game again.
  • Try restarting your computer.
    • Sometimes, a simple restart can fix problems with games. Try restarting your computer and then try installing the game again.

Error code 0x80070490 on the Xbox App or Microsoft Store typically indicates a problem with the installation or update process of a game. It's a common error and can be caused by various factors, including corrupt files, network issues, or problems with the Windows operating system. Here are some steps you can take to troubleshoot and fix the issue:

  1. 1. Check Network Connection: Ensure that your internet connection is stable and working properly. If you're on a Wi-Fi network, try switching to a wired connection for a more stable download experience.

  2. 2. Restart Your Device: Sometimes, a simple restart can resolve temporary issues. Restart your Xbox console, PC, or laptop and then try installing the game again.

  3. 3. Update Windows: Make sure your Windows operating system is up to date. Some game installation issues can be resolved by installing the latest Windows updates.

  4. 4. Reset Microsoft Store Cache: Corrupted Microsoft Store cache can lead to installation issues. You can try resetting the Microsoft Store cache by following these steps:

    a. Press Win + R to open the Run dialog. b. Type wsreset.exe and press Enter. This will reset the Microsoft Store cache. c. Reboot your computer and then try installing the game again.

  5. 5. Check Storage Space: Ensure that you have enough storage space available on your device for the game to be installed. Delete unnecessary files or applications if needed.

  6. 6. Run Troubleshooters: Windows has built-in troubleshooters that can help identify and fix common issues. You can try running the "Windows Store Apps" troubleshooter:

    a. Go to Settings > Update & Security > Troubleshoot. b. Click on "Additional troubleshooters." c. Run the "Windows Store Apps" troubleshooter.

  7. 7. Disable Antivirus/Firewall: Sometimes, third-party antivirus or firewall software can interfere with game installations. Temporarily disable your antivirus or firewall software and try installing the game again.

  8. 8. Check Date and Time Settings: Incorrect date and time settings on your device can sometimes cause installation errors. Make sure your system's date and time are set correctly.

  9. 9. Create a New User Profile: Create a new user profile on your Windows device and try installing the game from there. Sometimes, user profile corruption can lead to installation issues.

  10. 10. Contact Xbox Support: If none of the above steps work, you may need to reach out to Xbox Support for further assistance. They can provide personalized help for resolving the installation error.

Remember to try these steps one at a time and test the game installation after each step to see if the issue is resolved. If the problem persists, consider contacting Xbox Support for more advanced troubleshooting steps.

I hope this helps!

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