Fix Starfield Game Shows Not Available On Xbox App On PC (Game Pass Users)

Fix Starfield Game Shows Not Available On Xbox App On PC (Game Pass Users)

Title: How to Resolve the "Not Available" Issue When Installing Starfield Game from Xbox App


Are you encountering the frustrating "Not Available" error while trying to install the Starfield game from the Xbox app on your Windows PC? Worry not! In this comprehensive guide, we'll walk you through a series of steps to help you resolve this issue and get your game installed seamlessly.

Step 1: Ensure Consistent Account Login

  • Begin by signing in with the same Microsoft account on both the Microsoft Store and Xbox app.
  • Open the Microsoft Store.
  • Click the profile icon on the top right, then select "Sign Out."
  • Sign back in with the appropriate account.
  • Open the Xbox app.
  • Click on your profile icon on the top left and select "Sign Out."
  • Sign back in with the same account used on the Microsoft Store.

Step 2: Verify System Settings

  • Ensure your date, time, time zone, and region settings are correct.
  • Right-click the date and time on the bottom right of your screen.
  • Click "Adjust date and time."
  • Ensure "Set time automatically" is enabled.
  • Check the "Set time zone automatically" option in Windows 11.
  • Verify that the correct country/region is selected in your system settings.

Step 3: Restart Windows Services

  • Restart essential Windows services to resolve any potential issues.
  • Type "services" in the Windows search box and open the "Services" application.
  • Locate and double-click "IP Helper."
  • Set "Startup type" to "Automatic" and click "Apply."
  • Click "Start" (if available) and then click "OK."
  • Repeat these steps for all Xbox-related services, including Xbox services, Windows Update, Gaming Services, Microsoft Store Install Service, Background Intelligent Transfer Service, and more.

Step 4: Utilize Command Prompts

  • Run specific command prompts to resolve issues.
  • Open PowerShell (PowerShell as administrator).
  • Run the provided commands.
Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Let the processes complete.

Step 5: Clear Microsoft Store Cache

  • Clear the local cache of the Microsoft Store to eliminate any potential conflicts.
  • Navigate to the following location on your PC:
  • Locate and right-click the "Microsoft.WindowsStore" folder.
  • Select "Delete."
  • Restart your computer.

Step 6: Repair and Reset Apps

  • Repair and reset the Xbox app and Microsoft Store apps.
  • Open the Xbox app.
  • Click on your profile icon and select "Settings."
  • Click on "Repair" (for Xbox app) or "Reset" (for Microsoft Store).
  • Follow the on-screen instructions.

Step 7: Update Apps and Windows

  • Ensure all your apps and Windows are up to date.
  • Open the Microsoft Store.
  • Click on "Library" in the bottom left corner.
  • Click "Get updates."
  • Install all available updates.
  • Also, update your Windows OS.

Step 8: Rename Folders

  • Rename specific system folders.
  • Open File Explorer.
  • Navigate to "C:\WPSystem" and rename it to "WPSystem.old."
  • If needed, restart your computer and try to rename the "WindowsApps" folder located in the D drive (or the appropriate drive).
  • Restart any associated services as mentioned in Step 3.

Step 9: Adjust Internet Options

  • Configure internet options to enable TLS versions.
  • Type "inetcpl.cpl" into the Windows search box and open it.
  • Go to the "Advanced" tab.
  • Check the boxes for "Use TLS 1.0," "Use TLS 1.1," "Use TLS 1.2," and "Use TLS 1.3."
  • Click "Apply" and then "OK."

Step 10: Update Windows Using the Media Creation Tool

  • If all else fails, update Windows to the latest version using the Media Creation Tool.
  • Use the provided links (for Windows 10 or Windows 11) to download the Media Creation Tool.

  • Follow the on-screen instructions to update Windows.


By following these comprehensive steps, you should be able to resolve the "Not Available" issue when attempting to install the Starfield game from the Xbox app on your Windows PC. These troubleshooting methods cover a wide range of potential problems, ensuring you can enjoy your gaming experience without any hindrance. If you encounter any issues, feel free to reach out for further assistance.

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