Fix Touchpad Not Working On Dell Inspiron G15 5510/Inspiron 14 Plus 7420

Title: How to Fix Touchpad Not Working on Dell Inspiron G15 5510 or Inspiron 14 Plus 7420

Introduction: Are you facing issues with your Dell Inspiron laptop's touchpad? Is it not responding as it should, causing frustration and inconvenience? In this step-by-step troubleshooting guide, we will help you resolve touchpad problems on Dell Inspiron G15 5510 and Inspiron 14 Plus 7420 laptops. Whether it's unresponsive touchpad issues or enabling and updating drivers, we've got you covered.

Step 1: Download BIOS Update from Dell Website

• Open your web browser and click on the link provided in the video description to visit the Dell website.
• Navigate to "Browse all products" > "Computers" > "Laptops."
• Select your specific laptop model - "Inspiron 14 Plus 7420" or "Inspiron G15 5510."
• Go to "Drivers and Downloads."
• Click on "Find drivers."
• Choose the correct operating system (Windows 10 or Windows 11).
• Under "Download type," select "BIOS."
• Locate and download the latest BIOS update available.
• Once the download is complete, run the downloaded .exe file.
• Ensure that your laptop's battery is above 10% and that it is connected to the AC adapter during the BIOS update.

• Do not unplug the power cable during the BIOS update as it may damage your laptop.

Step 2: Ensure Touchpad is Enabled in Windows Settings

• Open the Windows 11 settings by clicking the Start menu and selecting "Settings."
• Go to "Bluetooth and devices."
• Scroll down and find "Touchpad."
• Ensure that the touchpad is turned on.

• Check the option that says "Leave touchpad on when a mouse is connected."

Step 3: Check Touchpad in Device Manager

• Right-click on the Start menu and select "Device Manager."
• Expand "Human Interface Devices."
• Look for your touchpad device, which might be named differently (e.g., Synaptics, HID-Compliant Touchpad).

• Right-click on the touchpad device and ensure it is enabled.

Step 4: Reset Touchpad

• In Windows 11 settings, navigate to "Bluetooth and devices" > "Touchpad."
• Click on "Reset" to reset your touchpad settings.

Step 5: Enable Touchpad in System BIOS

• Shut down your computer completely.
• Turn on your computer and start tapping the BIOS access key (e.g., F2, F8, F9, F10, or F11) immediately after powering it on.
• In the BIOS settings, find and enable the touchpad option. This may be listed as "Trackpad," "Touchpad," or "Internal Pointing Devices."

• Save changes and exit the BIOS.

Step 6: Uninstall and Reinstall Touchpad Driver

• Open Device Manager (right-click on Start > Device Manager).
• Find your touchpad device under "Human Interface Devices."
• Right-click on the touchpad device and choose "Uninstall device."

• Restart your computer, and Windows will automatically reinstall the touchpad driver.

Step 7: Update Touchpad Driver

• In Device Manager, right-click on your touchpad device.
• Select "Update driver" and then choose "Search automatically for drivers."

• If this doesn't work, try selecting "Search for updated drivers on Windows Update."

Step 8: Download Touchpad Driver from Manufacturer's Website

• Visit the Dell website again.
• Go to the Drivers and Downloads section.
• Locate the touchpad driver for your specific laptop model.
• Download and install the touchpad driver.

• Restart your computer to apply the changes.

Step 9: Perform Hardware Test

• If none of the above steps work, consider running a hardware test to check if there is a physical issue with your touchpad.
• If a hardware issue is detected, contact Dell's technical support for further assistance or touchpad replacement.

Conclusion: By following these troubleshooting steps, you should be able to resolve touchpad issues on your Dell Inspiron G15 5510 or Inspiron 14 Plus 7420 laptop. Whether it's a driver-related problem, a BIOS update, or a hardware issue, these steps should help you get your touchpad back in working order. Remember to update your BIOS cautiously and seek professional assistance if necessary. Enjoy a smoother touchpad experience on your Dell laptop!

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