How To Fix PS4 error code WS-37469-9

How To Fix PS4 error code WS-37469-9

Title: How to Fix PS4 Error Code WS-374699: Troubleshooting Guide

Introduction: Welcome to our guide on fixing the PS4 error code WS-374699. This error can be frustrating when trying to access PlayStation Network (PSN) services, but we have several methods to help you resolve it. Follow these steps to get back to gaming.

Method 1: Check PlayStation Network Service Status

  • Navigate to "Settings."
  • Select "Network."
  • Choose "View Status of PlayStation Network Services."
  • Check the status of the different services (Account Management, Gaming and Social, PlayStation Video, PlayStation Store, PlayStation Direct).
  • If a service is down, you might need to wait for PlayStation to resolve the issue.

Method 2: Log Out and Log Into PSN

  • If your account or console is suspended, check your email for notifications from PlayStation.
  • Log out of your PSN account and log back in after the suspension period ends.

Method 3: Clear PS4 System Cache and Router

  • Turn off your PS4 and router.
  • Unplug all cables from the back of your PS4, including the power cord.
  • Do the same for your router.
  • Wait a few minutes, then plug all cables back in.
  • Turn on your router and PS4 console.
  • Try signing in to PSN again to check if the error is resolved.

Method 4: Stay Up To Date

  • Ensure your PS4 has the latest system software updates installed. These updates often include bug fixes and performance improvements.

Method 5: Set the Automatic Login

  • Go to "Settings."
  • Select "Login Settings."
  • Tick the box labeled "Log in to PS4 Automatically."
  • Restart your PlayStation and attempt to sign in to PSN.

Method 6: Change the DNS Setting

  • Open the settings menu on the PS4.
  • Select "Network."
  • Choose "Set Up Internet Connection."
  • Select your Wi-Fi or LAN connection.
  • Choose the "Custom" option.
  • Set the DNS settings to manual and enter as the primary DNS and as the secondary DNS.
  • Complete the setup and check if the error is resolved.

Method 7: Change Your MTU Setting

  • Go to the settings menu.
  • Select "Network."
  • Choose "Set Up Internet Connection."
  • Configure your network connection with the custom option.
  • Set the MTU to 1473.
  • Continue the setup and select "Do Not Use" for the proxy server.

Method 8: Try with Another Network or Account

  • Hold down the PS button on your controller.
  • Select "Power" and then "Switch User."
  • Sign in with another account or create a new one.
  • Attempt to access PlayStation services with the new account or try using a different network connection, like a mobile hotspot or neighbor's Wi-Fi.

Method 9: Rebuild PS4 Database

  • Power off your PS4.
  • Hold the power button until you hear two quick beeps to enter Safe Mode.
  • Connect your DualShock 4 controller with a USB cable.
  • Select "Rebuild Database" (option 5).
  • Allow time for the process to complete.

Method 10: Factory Reset PS4 (Last Resort)

Warning: A factory reset will delete all data, including games and save progress. Back up your data before proceeding.

  • Go to "Settings."
  • Select "Initialization."
  • Choose "Initialize PS4" and follow on-screen instructions.
  • Contact a nearby Sony Service Center if the issue persists.

Conclusion: We hope these methods help you resolve the PS4 error code WS-374699 and allow you to access PlayStation Network services smoothly. Remember to back up your data before attempting a factory reset. If you have further questions or need assistance, please leave a comment. Happy gaming!

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