How To Fix PS5 Error Code NW-102216-2 An error has occurred

How To Fix PS5 Error Code NW-102216-2 An error has occurred

Title: How to Resolve PS5 Error Code NW-1022162: A Comprehensive Guide

Introduction: Welcome, gamers! If you've encountered the PS5 error code NW-1022162 and it's interrupting your gaming experience, don't fret. In this guide, we'll walk you through several effective methods to troubleshoot and fix this error step by step. Let's get started!

Method 1: Power Cycle Your PS5, Router, and Modem

  • Press the PS button on your controller to open the control center.
  • Select the power icon from the bottom right of the screen.
  • Choose "Turn off PS5."
  • Unplug the PS5's power cable.
  • Turn off your router and modem by unplugging them from the power source or using the power button.
  • Wait for about 10 minutes, then plug them back in or turn them on again.
  • Allow the router and modem to reconnect to the internet, and check for signal strength and stability.
  • Turn on your PS5 console and check if the error code NW-1022162 is resolved.

Method 2: Improve Connectivity If you're not using a wired connection with an Ethernet cable, consider these steps:

  • Move your PS5 closer to the router.
  • If the issue persists, switch to a wired connection: a. Connect an Ethernet cable from your router/modem to the LAN port on your PS5. b. Navigate to Settings > Network > Set Up Internet Connection. c. Choose "Use a LAN Cable" and follow the on-screen instructions to complete the setup.
  • Check if the error code is resolved.

Method 3: Check PlayStation Network Status

  • Open your web browser and go to the PlayStation Network Service Status page.
  • Check if there are any reported issues or alerts affecting PSN services, such as gaming and social features, PlayStation Store, PlayStation Now, PlayStation Video, or PlayStation Music.
  • If issues are reported, wait for Sony to resolve them.
  • If no issues are found, proceed to the next method.

Method 4: Update System Software and Game Ensure your system software and game are up to date:

  • Go to Settings > System > System Software.
  • Select "System Software Update and Settings."
  • Choose "Update System Software" and select "Update Using Internet."
  • Wait for the download and installation to complete.
  • Update the game app by selecting the game with the error, pressing Options on the controller, and choosing "Check for Update."
  • Restart your PS5 console and the game to check if the error code is resolved.

Method 5: Try Another Network or Router

  • If possible, try using a different router or connecting to another network to rule out router-related issues. This can help eliminate strict security features as the cause of the problem. If available, you can also try connecting to a neighbor's wireless network or using mobile data.

Method 6: Factory Reset Your Router and Modem To factory reset your router and modem:

  • Ensure your router is plugged in.
  • Locate the reset button on the back or bottom of your router.
  • Use a paperclip or similar object to hold down the reset button for 30 seconds.
  • Release the button and wait for the router to power back on.
  • Check if the error code is resolved.
  • If the problem persists, consider contacting your internet service provider for assistance with opening ports for your PlayStation.

Conclusion: We hope these step-by-step methods have helped you resolve the PS5 error code NW-1022162 and get back to uninterrupted gaming. If you have further questions or need additional assistance, feel free to contact us or leave a comment. Happy gaming!

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