How To Fix Xbox Error Code 0x87e0012c Something went wrong

How To Fix Xbox Error Code 0x87e0012c Something went wrong

Title: How to Fix Xbox Error Code 0x87e0012c: Troubleshooting Guide

Introduction: Encountering Xbox error code 0x87e0012c can be frustrating, especially when you're eager to play your favorite games. This error typically occurs when you insert a game disc that is not compatible with your Xbox console. In this article, we'll explore several methods to help you resolve this issue and get back to gaming.

Method 1: Check the Game Disc Before diving into more complex solutions, start by examining the game disc itself. Some users have reported that inserting the problematic game disc and allowing it to load helped resolve the issue. Additionally:

  • Clean the disc gently with a piece of fabric and a small amount of alcohol to remove any dirt or smudges.
  • Inspect the disc for major scratches on the lower surface. If it's significantly damaged, consider getting a replacement disc.

If the disc works on another Xbox, the issue might be related to your Xbox's system files.

Method 2: Clear the Alternate Mac Address

  • Go to Settings on your Xbox.
  • Select General and then Network Settings.
  • Choose Advanced Settings.
  • Click on Alternate MAC Address and select Clear.
  • Restart your console and check if the issue persists.

Method 3: Change Your DNS Settings

  • From the home screen, navigate to Settings.
  • Select General and then Network Settings.
  • Choose Advanced Settings.
  • Click on DNS Settings and select Manual.
  • Use Google DNS settings as follows:
  • Primary IPv4 DNS:
  • Secondary IPv4 DNS:

You can also try other trusted DNS servers like Cloudflare DNS or OpenDNS. After making these changes, save the settings and see if the problem is resolved.

Method 4: Restart Your Xbox and Router

  • Press and hold the Xbox button on your controller and select "Turn Console Off."
  • Unplug the power cable from your Xbox and disconnect any peripherals.
  • Wait for about five minutes before reconnecting the power and peripherals, then restart your console.

Repeat the same process with your router, as sometimes network issues can contribute to the error.

Method 5: Open Ports for Xbox or Use a Different Network

  • Ensure your NAT type is "Open" in Network Settings. If it's not, you may need to open specific ports with your internet provider. These ports include 88 UDP, 3074 UDP and TCP, 53 UDP and TCP, 80 TCP, 500 UDP, 3544 UDP, and 4500 UDP. Contact your internet service provider for assistance with port forwarding.
  • If possible, try connecting to a different wireless network, such as a neighbor's Wi-Fi or mobile data, to see if the error persists.

Method 6: Perform a Console Reset If none of the above methods work, you can consider performing a reset on your Xbox console. Be sure to:

  • Go to Settings.
  • Select System.
  • Choose Console Info.
  • Select Reset This Xbox.
  • Opt for "Reset and Keep My Games and Apps." This option retains your games but requires you to sign in with your account credentials.

Conclusion: Xbox error code 0x87e0012c can be resolved with the methods outlined in this article. Start with simpler solutions, such as checking your game disc and adjusting DNS settings, before considering more extensive steps like port forwarding or a console reset. If you have further questions or encounter any issues, don't hesitate to seek assistance. Happy gaming!

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