How To Fix Genshin Impact Not Launching, Crashing, Freezing, Not Loading & Black Screen Issue on PC

How To Fix Genshin Impact Not Launching, Crashing, Freezing, Not Loading & Black Screen Issue on PC

In this blog, I am going to tell you How To Fix the Genshin Impact Not Launching, Crashing, Splash Screen Crash, Freezing & Stuttering (PC) Problem Step-By-Step Method Wise Detailed Solution:

Fix Genshin Impact Crashing and Freezing on PC

Method 1: Remove the Administrator's Rights

  • First, Right-click on the Genshin Impact game launcher.
  • Then click on Properties.
  • Then Go to the "Compatibility" tab.
  • Then Uncheck the "Run this program as an administrator" option for both the launcher and the game's executable file.
  • Click "Apply" and then "OK."

Fix Genshin Impact Not Launching, Crashing, Splash Screen Crash, Freezing & Stuttering (PC)

  • Try launching the game to see if the issue is resolved.

Method 3: Moving the Game to SSD

  • If you own an SSD, move the game to SSD for faster performance of the Genshin Impact.
  • Then Right-click on the game in the Steam library.
  • Then click on "Properties."
  • Then Go to the "Local Files" tab.
  • Then click on "Move Install Folder."
  • Then Choose your SSD as the destination and let the action complete.
  • Launch the game from your SSD and check for improvements.

Method 4: Repairing Easy Anti-Cheat

  • Navigate to the game installation folder through Steam.
  • Find the Easy Anti-Cheat folder and run "EasyAntiCheat_Setup.exe" as an administrator.
  • Select "Genshin Impact" and click on "Repair Service."
  • Once the repair is complete, launch the game and see if the problem persists.

Method 5: Unchecking Internet Protocol 6 (IPv6)

  • Type "Control Panel" in the Windows search bar and open it.
Control PAnel

  • Go to "Network and Internet".
Network and Internet

  • Click on "Network and Sharing Center."
Network and Sharing Center

  • Choose your network connection and go to "Properties."
  • Uncheck the box for "Internet Protocol Version 6 (IPv6)."
  • Click "OK" and try launching the game again.
Genshin Impact Not Launching

Method 6: Updating Graphics Drivers

  • Visit the website of your graphics card manufacturer (NVIDIA or AMD).

  • Download and install the latest graphics drivers for your specific card and Windows version.
  • Restart your computer after the installation.

Method 7: Laptop Users with Dual Graphics Cards

  • Make sure the game runs on your dedicated graphics card.
  • Open your graphics settings (right-click on desktop > Graphics Settings) and add the Genshin Impact launcher and executable, setting them to high performance.

Method 8: Allowing Game in Antivirus and Firewall

  • Ensure that your antivirus and firewall aren't blocking the game.
  • Add exceptions for the Genshin Impact executable in your antivirus and Windows Firewall settings.

Method 9: Verifying Game Files

  • Right-click on the game in your Steam library and select "Properties."
  • Go to the "Local Files" tab and click "Verify Integrity of Game Files."
  • Steam will check and repair any corrupted game files.

Method 10: Disconnect Multiple Monitors and Close Overlays

  • Try launching the game with a single monitor.
  • Close any extra applications, overlays (like Discord or GeForce Experience), and unnecessary external devices.

Method 11: Updating System BIOS

  • Visit your computer manufacturer's website (Dell, Lenovo, HP, etc.).
  • Check for BIOS updates for your specific model and follow their instructions for updating.

Method 12: Increasing Virtual Memory

  • Type "View Advanced System Settings" in the Windows search bar and open it.
  • Go to the "Advanced" tab, click "Settings" under Performance, and then click "Advanced" again.
  • Under Virtual Memory, click "Change" and set a custom size (1.5 times your total RAM) for the page file on your primary drive.
  • Restart your computer after applying the changes.

Method 13: Updating Windows

  • Go to Windows Settings > Update & Security.
  • Check for and install any available Windows updates.
  • Restart your computer if prompted.

Method 14: Installing Visual C++ Files

  • Download and run the Visual C++ redistributable files from the provided Microsoft link (x86 and x64 versions).
  • Install or repair as necessary.

Method 15: Uninstalling and Reinstalling the Game

  • If none of the above methods work, uninstall the game completely.
  • Delete all game files and folders.
  • Restart your computer.
  • Reinstall the game, preferably on an SSD if available.

Conclusion: With these step-by-step methods, you should be well-equipped to tackle the Genshin Impact game launch issues on your Windows computer. Remember to follow each method carefully and, if necessary, consult the official Genshin Impact support or community for further assistance. Happy gaming!

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