why does tiktok keep logging me out

why does tiktok keep logging me out

Experiencing frequent logouts on TikTok can be frustrating. Several factors can contribute to this issue, ranging from technical glitches to account-related problems. In this guide, we will explore the possible reasons behind TikTok logouts and provide step-by-step solutions to help you troubleshoot the problem effectively.


1. Poor Internet Connection:

   One of the most common reasons for random logouts is a weak or unstable internet connection. Ensure that you have a stable and reliable internet connection. You can try the following steps to troubleshoot connectivity issues:

   - Connect to a different Wi-Fi network or switch to mobile data to see if the problem persists.

   - Restart your router or modem to refresh the network connection.

   - Reset network settings on your device to resolve any network-related conflicts.


2. Outdated TikTok App:

   Using an outdated version of TikTok can sometimes lead to unexpected logouts or other technical glitches. Keeping your app up to date ensures you have the latest bug fixes and security patches. Follow these steps to update TikTok on your device:

   - For iOS users:

     1. Open the App Store.

     2. Tap on your profile picture in the top-right corner.

     3. Scroll down to the "Available Updates" section.

     4. If TikTok appears on the list, tap "Update" next to it.

   - For Android users:

     1. Open the Google Play Store.

     2. Tap the menu icon (three horizontal lines) in the top-left corner.

     3. Select "My apps & games."

     4. If TikTok appears under the "Updates" tab, tap "Update" next to it.


3. Clear Cache and Data:

   Accumulated cache and data files can cause conflicts and issues with app functionality. Clearing TikTok's cache and data may help resolve login problems. Follow these steps to clear cache and data on TikTok:

   - For iOS users:

     1. Go to "Settings" on your device.

     2. Scroll down and tap on "TikTok."

     3. Select "Offload App" to remove the app temporarily and keep its documents and data.

     4. After a few seconds, tap "Reinstall App" to reinstall TikTok.

   - For Android users:

     1. Go to "Settings" on your device.

     2. Tap on "Apps" or "Applications Manager" (depending on your device).

     3. Find and select "TikTok" from the list of installed apps.

     4. Tap on "Storage" or "Storage & cache."

     5. Select "Clear cache" and "Clear data" to remove temporary files and app data.


4. Check Account Credentials:

   Incorrect login credentials or compromised account information can result in frequent logouts. Ensure that you are using the correct login credentials and that your account hasn't been compromised. Follow these steps to verify your TikTok account details:

   - Open the TikTok app on your device.

   - Tap on "Me" or the profile icon in the bottom right corner.

   - Select the three-dot menu icon in the top right corner.

   - Tap on "Manage my account."

   - Verify your username and password. If necessary, reset your password by following the prompts.


5. Enable Background App Refresh:

   Disabling background app refresh for TikTok can cause unexpected logouts as the app may not stay active in the background. Ensure that background app refresh is enabled for TikTok to maintain its functionality. Here's how to enable it:

   - For iOS users:

     1. Go to "Settings" on your device.

     2. Scroll down and tap on


 "TikTok."

     3. Enable the toggle switch next to "Background App Refresh."

   - For Android users:

     1. Go to "Settings" on your device.

     2. Tap on "Apps" or "Applications Manager" (depending on your device).

     3. Find and select "TikTok" from the list of installed apps.

     4. Tap on "Battery" or "Battery optimization."

     5. Disable any battery optimization settings for TikTok.


6. Reinstall TikTok:

   If the problem persists, reinstalling TikTok can help resolve any underlying software issues. Follow these steps to reinstall TikTok on your device:

   - For iOS users:

     1. Long-press on the TikTok app icon until it starts shaking.

     2. Tap the "X" button on the TikTok app icon to delete it.

     3. Go to the App Store and search for "TikTok."

     4. Tap the download button to reinstall the app.

   - For Android users:

     1. Go to "Settings" on your device.

     2. Tap on "Apps" or "Applications Manager" (depending on your device).

     3. Find and select "TikTok" from the list of installed apps.

     4. Tap on "Uninstall" or "Delete."

     5. Open the Google Play Store and search for "TikTok."

     6. Tap the install button to reinstall the app.


7. Contact TikTok Support:

   If none of the above solutions resolve the issue, it's advisable to reach out to TikTok's official support channels for further assistance. They have dedicated resources to help users troubleshoot specific problems and provide personalized solutions. Visit TikTok's support website or social media accounts to find the appropriate contact information.


By following these step-by-step solutions, you can troubleshoot and potentially resolve the issue of frequent logouts on TikTok. Remember to check your internet connection, keep the app updated, clear cache and data, verify your account credentials, enable background app refresh, and reinstall the app if necessary. If the problem persists, don't hesitate to contact TikTok support for further assistance.

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