Fix EA App Error Login Failed Error Code EC 10005

Title: How to Fix EA App Login Error (EC 1005) on Your Windows PC

Introduction: Encountering login errors while trying to access EA (Electronic Arts) apps can be frustrating. One such error, EC 1005, can hinder your ability to enjoy your favorite EA games and services. In this article, we will guide you through step-by-step methods to resolve this issue and regain access to your EA account.

Method 1: Close EA Processes in Task Manager

• Press Ctrl + Shift + Esc or right-click the Start menu and select "Task Manager" to open it.
• In Task Manager, locate any EA-related processes (e.g., "EA App") and right-click them. Then, choose "End Task" for each of them.
• Attempt to relaunch the EA app and log in to your account. Check if the EC 1005 error persists.

Method 2: Log In with Another Account and Log Out

• If you have access to another EA account, log in with that account in the EA app.
• Once logged in, click on your profile or account settings within the app.
• Find the option to sign out of your EA account and select it.
• After signing out, log back in with your original EA account that was experiencing the EC 1005 error.
• Check if you can now log in without encountering the error.

Method 3: Clear EA App Cache

• Type "EA" in the Windows search box and open the EA app.
• Right-click on the app icon in the taskbar and select "Open file location."
• In the file location, right-click on "AppRecovery" and choose "Run as administrator." Confirm the action by clicking "Yes."
• Within the AppRecovery window, locate and select the "Clear Cache" option.
• Wait for the cache clearing process to complete.
• Restart the EA app and attempt to log in. Check if the error is resolved.

Method 4: Run EA App Updater

• Search for "EA" in the Windows search box and open the EA app.
• Right-click the app icon in the taskbar and choose "Open file location."
• Find "EAUpdater" in the file location, right-click it, and select "Run as administrator." Confirm by clicking "Yes."
• EA App Updater will check for any available updates. If updates are found, follow the prompts to install them.
• After updating, restart the EA app and attempt to log in. Verify if the error persists.

Method 5: Repair EA App

• Type "Control Panel" in the Windows search box and open it.
• Navigate to "Uninstall a program."
• Locate the EA app in the list of installed programs and right-click it. Choose "Uninstall."
• Follow the prompts, and when given the option, select "Repair" to fix any potential issues.
• After the repair process is complete, restart your computer.
• Launch the EA app and log in to check if the EC 1005 error is resolved.

Method 6: Uninstall and Reinstall EA App with Revo Uninstaller

• Download and install Revo Uninstaller from the internet.

https://www.ea.com/ea-app

• Open Revo Uninstaller and select the EA app from the list of installed programs.
• Choose to uninstall the app, following the on-screen instructions.
• After the uninstallation is complete, select the "Advanced" option in Revo Uninstaller to scan for leftover files and registry entries related to the EA app.
• Delete all detected leftover files and entries.
• Restart your computer.
• Reinstall the EA app from the official source, such as the EA website or Microsoft Store.
• Attempt to log in again to see if the error persists.

Method 7: Verify Date, Time, and Network Settings

• Right-click on the date and time in the system tray and select "Adjust date/time."
• Ensure that "Set time automatically" and "Set time zone automatically" are both turned on. Click "Sync now" to ensure your computer's clock is accurate.
• Confirm that your internet connection is stable and active.
• Check your region and language settings in the control panel to ensure they are correct.

Conclusion: Encountering the EA App login error (EC 1005) can be frustrating, but by following these step-by-step methods, you can resolve the issue and regain access to your EA account. Each method is designed to address different potential causes of the error, so try them one by one until you find the one that works for you. Once resolved, you can enjoy your favorite EA games and services without any hindrances.

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