Title: How to Resolve PS5 Error Code CE-1064494: A Comprehensive Guide
Introduction: Greetings, fellow gamers! Are you encountering the troublesome PS5 error code CE-1064494? Don't let it ruin your gaming experience. In this guide, we will explore several effective methods to troubleshoot and fix this error step by step. Let's dive right in!
Method 1: Power Cycle Your PS5, Router, and Modem
- Turn off your PS5 by holding the power button until you hear a second beep.
- Unplug the PS5's power cable.
- Power off your router and modem and unplug them from the power source.
- Wait for about 10 minutes, then plug them back in and turn them on.
- Wait for the router to reconnect to the internet.
- Replug the power cable into the PS5 and turn it on.
- Check if the error code CE-1064494 has disappeared.
Method 2: Improve Connectivity If you're not using a wired connection with an Ethernet cable, consider these steps:
- Move your PS5 closer to the router.
- If the issue persists, switch to a wired connection: a. Connect an Ethernet cable from your router/modem to the LAN port on your PS5. b. Navigate to Settings > Network > Set Up Internet Connection. c. Choose "Use a LAN Cable" and follow the on-screen instructions to complete the setup.
- Check if the error code is resolved.
Method 3: Change DNS and MTU Settings
- Go to Settings > Network > Set Up Internet Connection.
- Select your connection method (Wi-Fi or LAN cable).
- Press the Options button on your controller.
- Choose "Advanced Settings" and then "DNS Settings."
- Select "Manual" and set the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4 (or try other DNS options like Cloudflare or OpenDNS).
- After configuring DNS, go back and select "MTU Settings."
- Choose "Manual" and set the MTU value to 1473.
- Check if the error code CE-1064494 is resolved.
Method 4: Check PlayStation Network Status
- Open your web browser and go to the PlayStation Network Service Status page.
- Check if there are any reported issues or alerts affecting PSN services.
- If issues are reported, wait for Sony to resolve them.
- If no issues are found, proceed to the next method.
Method 5: Update System Software and Game
- Navigate to Settings > System > System Software.
- Select "System Software Update and Settings."
- Choose "Update System Software" and select "Update Using Internet."
- Wait for the download and installation to complete.
- Update the game app by selecting the game with the error, pressing Options on the controller, and selecting "Check for Update."
- Restart your PS5 console and the game to check if the error code is resolved.
Method 6: Rebuild Database
- Turn off your PS5 by holding the power button until you hear a second beep.
- Release the button and connect your controller with a USB cable.
- Press the PS button on the controller.
- Navigate to "Clear Cache and Rebuild Database" and select "Rebuild Database."
- Wait for the process to complete and restart your PS5.
- This method often helps resolve various issues.
Bonus Method: Try Another Wireless Network
- If none of the above solutions work, consider using a different wireless network, such as a neighbor's Wi-Fi or mobile data, to check if the error code CE-1064494 persists.
Conclusion: We hope these step-by-step methods have helped you resolve the PS5 error code CE-1064494 and get back to uninterrupted gaming. If you have any further questions or need additional assistance, please don't hesitate to contact us or leave a comment. Happy gaming!
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